Billdu FAQs and guide
Group 65
Go to Billdu
Deutsch
English
Español
Français
All Collections
Troubleshooting
Troubleshooting
Answers and solutions for common issues
17 articles in this collection
Written by
Johann
Subscription isn't active
Written by
Johann
Updated over a week ago
Forgot password
Set up a new password
Written by
Johann
Updated over a week ago
“This feature or document is available with either Standard or Premium subscription"
Message - this feature is available with a higher subscription only
Written by
Johann
Updated over a week ago
“You have used up all documents of your subscription”
Error message - maximum number of documents
Written by
Johann
Updated over a week ago
Disappeared and last year invoices
Invoice suddenly disappeared, vanished or you can't see it
Written by
Johann
Updated over a week ago
Using more devices
Use Billdu on more mobile devices and computers
Written by
Johann
Updated over a week ago
Can't send an email
Email button is grey out or no mail app opens
Written by
Johann
Updated over a week ago
Emails not sent or delivered
An invoice hasn't been sent, delivered or ended in a SPAM folder
Written by
Johann
Updated over a week ago
App reinstallation or deletion
Written by
Johann
Updated over a week ago
Add a negative tax (CIS)
Written by
Johann
Updated over a week ago
Searched document not found
Written by
Johann
Updated over a week ago
Recover deleted invoices
How to undelete your deleted documents
Written by
Johann
Updated over a week ago
No change to invoices after changing Client details
Change invoice data after client details change
Written by
Johann
Updated over a week ago
No change to invoices after changing Business details
Change invoice data after business details change
Written by
Johann
Updated over a week ago
Unable to log in
Written by
Johann
Updated over a week ago
Unsubscribe from newsletter
Written by
Johann
Updated over a week ago
"We strongly recommend updating your Billdu version"
Error message - update your Billdu version
Written by
Johann
Updated over a week ago