Isn't your subscription active?
First check these reasons:
Different account
A subscription works only for a concrete account with an own email address. Make sure you have purchased it for the account that you are logged in, or log in to a different account.
More businesses
Each business needs a subscription.
Check if you've bought the subscription for that specific business.
The payment wasn't processed
Check your bank account if the transaction was really carried out. Sometimes the payment processor or bank declines a transaction.
Exceeding clients
You have reached the maximum number of clients.
Using a specific feature
You try to use Quotes/Estimates or another feature with a lower subscription.
Take a look to our pricing and check if the feature is in your actual subscription.
Have you tried everything above and still no luck? Then...
... we weren't notified about your purchase
and in that case and depending where you bought the subscription:
Send us your Apple bill
Send us Google Play Order with a GPA.. number
Send us a bank transaction if you have purchased it directly from our website
Send the payment proof to our support team. We will activate it for you right away!