Mobile app uses mail apps on your phone to send emails. That means invoices and other documents are sent from your mail and you can see all outgoing emails in your Sent folder.
The app sends an online link to your document. When opened by your customer a window with a simplified invoice opens. Your customer can download a PDF, pay the invoice, (if you use online payments), display bank details or accept an estimate/quote.
If you want to also include a PDF file, navigate to Settings - Client communication - Email settings and enable Attach document as PDF
iOS
Billdu app uses your native iOS mail app to send emails.
Android
Billdu app checks, if you use a Gmail app. Otherwise it opens a dialog with multiple emailing choices.
How to change the email address
If you want to send invoices from a different email address (e.g. your business mail) click here to learn more.
How to send emails with Billdu's mail server
In case you don't want to use an own mail app, you can use our mail server.
Navigate to ⚙️Settings - Client communication - Email settings and turn off "Send with iOS mail" or "Send with mail app"
Emails will be delivered to your customers from invoices@mail.billdu.com with your business name displayed in front.
Replies will be routed to the email address of your account.
Push notifications
Undelivered emails and spam
Take a look here if your emails landed in spam or weren't delivered.