Email on website

How emailing on our website works and how to send email with SMTP

Updated over a week ago

As a default settings, Billdu app sends documents from our mailing server.

Emails are delivered from with your business name displayed in the front. Take a look here to learn more about the basics.

Sending from your email address

Te send emails from your own email address you can use our SMTP.

You need to know your exact SMTP mail settings.

Contact your mail administrator or consult the documentation to your email client. 

What will happen:

  • Documents will be sent as PDF files

  • Documents will be from your email address

  • You receive replies to your own email

  • You will find all emails in your Sent folder

Consider following:

  • You may not receive notifications

  • Sending method changes also for your mobile app

How to set up your email address:

  • Navigate to Settings Client communication

  • As an Email sending method choose SMTP

  • Enter your Login (mostly email address), password, SMTP server address, port and security settings (SSL/TLS). That information should be available in a user guide to your mail client. You can also contact your mail administrator in order to obtain those data.

  • Click on the Connection test to test if the connection was established successfully. If everything's correct, a green message 'SMTP test successful' appears. Now your email messages will be routed via your mail server and delivered from your email address

  • If an error message appears during a test or when sending an email, forward it to your system admin or consult a user guide to your mail client. The error message is a reply from your mail server informing you about the nature of the problem. 


Note: It may be necessary to contact your system/mail provider to enable access for Billdu's mail server. We are using Amazon AWS located in Ireland.

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