As a default settings, the Billdu app sends documents from our mailing server. Emails come from the email address invoices@mail.billdu.com with your business name displayed in the front. Take a look here to learn more about the basics.
Own email address (SMTP)
You can also send emails from your own email address by using SMTP. You will need to know your exact SMTP mail settings. Contact your mail administrator or consult the documentation to your email client.
Specifics using your own email:
Documents are sent as PDF files
Documents are sent from your email address
You receive replies to your email
No notifications about email opening can be displayed in Billdu
How to set up your email address:
Navigate to Settings – Document Settings – Email settings
As an Email sending method choose SMTP
Enter your Login (mostly email address), password, SMTP server address, port and security settings (SSL/TLS). That information should be available in a user guide to your mail client. You can also contact your mail administrator in order to obtain those data.
Click on the Connection test to test if the connection was established successfully. If everything's correct, a green message 'SMTP test successful' appears. Now your email messages will be routed via your mail server and delivered from your email address
If an error message appears during a test or when sending an email, forward it to your system admin or consult a user guide to your mail client. The error message is a reply from your mail server informing you about the nature of the problem.
Note: It may be necessary to contact your system/mail provider to enable access for Billdu's mail server. We are using Amazon AWS located in Ireland.
Gmail
You have to authorize access to your Google account
Google account with 1-step verification:
Sign in to your Google Account
Go to Security > Less secure app access
Click Turn on access
Use your Gmail email and password in your SMTP settings in Bildu
Google account with 2-step verification:
Go to your Google Security Settings
In the Signing to Google section click on App passwords
Select the app and device you want to generate the app password for
Generate the password
Copy the password and use it in Billdu's SMTP settings as the SMTP password