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Document or feature not available on your plan

If you're seeing a message that a document type or feature isn't available, it means it's not included in your current Billdu plan.

Which features are plan-restricted?

  • Recurring invoices and recurring expenses - Premium only

  • Payment reminders - Standard and Premium only

  • Accountant access - Standard and Premium only

  • Inventory management - Standard and Premium only

  • Xero integration - Premium only

  • API access - Premium only

  • Estimates and delivery notes - Standard and Premium only (not available on Lite)

  • Appointments & Booking - requires a separate Appointments subscription

What to do

  • Check which plan you're on by going to Settings > My subscription

  • Compare plans to see what's included: go to Settings > Buy subscription or visit billdu.com/pricing

  • If you need access to a locked feature, upgrade your plan directly from the app or the Billdu website

Notes

  • Upgrading takes effect immediately - the feature will be available as soon as your new plan is confirmed

  • If you recently upgraded and the feature is still locked, try logging out and logging back in, or force-close and reopen the app

  • If you're on the correct plan but still can't access a feature, contact our support team


Didn't find what you were looking for? Contact our support team, and we'll sort it out for you.

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