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Security settings

Here's how security works in Billdu - on the mobile app and on the website.

Mobile app

You can lock the Billdu app using Touch ID or Face ID.

  • Go to Settings - Security

  • Enable Touch ID or Face ID

  • Choose a Lock Timer - the app will automatically lock after a set period of inactivity or when woken from sleep mode

  • Note: Face ID is available on iOS devices only

Website

The website automatically logs you out after 6 hours of inactivity. This protects your account if you close the browser without logging out.

  • To stay logged in for longer, select "Stay logged in" when signing in - this keeps you logged in for 50 days.

Note: Working on an unsaved invoice or document for more than 6 hours does not count as activity. Save your documents regularly to avoid losing progress.


Didn't find what you were looking for? Contact our support team, and we'll sort it out for you.

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