Before you delete
If you purchased a subscription through Apple or Google, you need to cancel it separately in the App Store or Google Play - otherwise you will continue to be billed even after deletion.
How to delete your account
Mobile app:
Go to Settings
Scroll down and tap Delete account
On the next screen, tap the Delete account button
Type "Delete" to confirm
You will receive a confirmation email - your account will be deleted within 30 days
Website:
Send an email from the address you used to register your Billdu account to support@billdu.com
Request that your account and all associated data be fully deleted
You will receive a confirmation once the deletion is processed
Cancel a pending deletion
Changed your mind? Log back into your account any time within the 30-day window to cancel the deletion.
What gets deleted
Deleting your account permanently removes:
All documents created or saved in Billdu
All company and personal information in your account
All login details
Note: Account deletion is permanent and cannot be undone.
Didn't find what you were looking for? Contact our support team, and we'll sort it out for you.
