First, find out where you bought your subscription
Your payment method can only be changed through the same service you used to subscribe:
Apple App Store (iOS)
Google Play Store (Android)
Billdu website
Apple App Store (iOS)
If you subscribed through the App Store, Apple manages your payment details - not Billdu. To update your card or billing info:
Open your iPhone or iPad settings
Tap your Apple ID at the top
Select Subscriptions or Payment & Shipping
Update your payment method there
Google Play Store (Android)
If you subscribed through Google Play, Google manages your payment details. To update:
Open the Google Play app
Tap your profile icon in the top right
Select Payments & subscriptions
Update your payment method there
Billdu website
If you subscribed directly through Billdu, follow these steps to switch to a new payment method:
Log in to the Billdu website
Go to Settings - Subscription
Click the red Stop button - this stops the renewal, but your subscription stays active until it expires
Once your subscription expires, buy a new one using your new payment method
Note: Bank transfer payments are available in EUR for annual subscriptions only. Contact our support team for more details.
Didn't find what you were looking for? Contact our support team, and we'll sort it out for you.
