Important to know before you cancel:
Cancelling stops the next renewal - your subscription stays active until the current period ends
After your subscription expires, your data becomes inaccessible - make sure to download or export your documents before that happens
Each business has its own subscription - if you have multiple businesses, cancel each one separately
Where did you buy your subscription?
You need to cancel through the same platform where you originally purchased it: Apple, Google, or Billdu directly.
Cancel on iOS (Apple)
Subscriptions purchased on iPhone or iPad are managed through your Apple account - not in the Billdu app.
Open your Apple account and go to Subscriptions
Find your Billdu subscription and cancel the renewal there
If you have multiple businesses, look for subscriptions marked II. and III.
Need help? Apple's guide to cancelling subscriptions
Cancel on Android (Google Play)
Subscriptions purchased on Android are managed through your Google Play account.
Open Google Play and go to Subscriptions
Find your Billdu subscription and cancel the renewal
If you have multiple businesses, look for subscriptions marked II. and III.
Need help? Google's guide to cancelling subscriptions
Cancel on the Billdu website
If you purchased your subscription directly through Billdu:
Log in to the Billdu website
Switch to the business whose subscription you want to cancel
Go to Settings - Subscription
Click the red Cancel renewal button
Tip: Not sure where you bought your subscription? Log in to the Billdu website and check Settings - Subscription - it will show the subscription origin.
Didn't find what you were looking for? Contact our support team, and we'll sort it out for you.