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View subscription history and invoices

This article shows you how to check your past subscriptions and find invoices for payments made directly through Billdu.

Where you find your invoice depends on where you bought your Billdu subscription. Let's walk through each option so you can quickly get the invoice you need:

You bought on iPhone or iPad (Apple App Store)

  • Your invoice comes directly from Apple, not from Billdu

  • Apple sends a receipt to your email right after the purchase

  • To download a copy, go to reportaproblem.apple.com, sign in with your Apple ID, and find the Billdu charge

  • For more details, see Apple's help page

You bought on Android (Google Play)

  • Your invoice comes directly from Google Play, not from Billdu

  • Google sends a receipt to your email right after the purchase

  • To download a copy, go to pay.google.com, find your Billdu order, and download the receipt

  • For more details, see Google's help page

You bought directly on the Billdu website

  • Your invoice is sent to your email automatically right after payment

  • You can also download it any time:

    • Log in on the Billdu website

    • Go to 'Settings' > 'Subscription' > 'Orders and invoices'

    • Click on the invoice you want to download

The invoice details are wrong or you can't find it

  • If you bought through Apple or Google, the invoice is issued by them. You'll need to update your business details directly in your Apple ID or Google account

  • If you bought on the Billdu website, contact our support team with your correct details, and we'll reissue the invoice for you

  • Can't find the invoice anywhere? Check your spam folder, and make sure you're checking the same email you used at purchase

  • In some cases, we charge tax.


Didn't find what you were looking for? Contact our support team, and we'll sort it out for you.

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