iOS
The mobile app uses your iPhone or iPad's default mail account. To change the email address invoices are sent from:
Open your device Settings
Go to Mail - Default account
Select the email account you want to use
If you have multiple email accounts set up, you can also switch between them manually while composing an email.
Android
The Billdu app uses Gmail as the preferred mail app if it is installed. To send from a different email address, add that address to your Gmail app. Once added, Gmail allows you to choose which address to send from when composing a message.
Website
To send from your own email address on the website, set up SMTP:
Go to Settings - Client communication
Set the Email sending method to SMTP
Enter your login (email address), password, SMTP server address, port, and security settings (SSL/TLS)
Click Connection test - a green message confirms the connection is working
Once set up, documents will be sent as PDF files from your own email address, replies go to your inbox, and emails appear in your Sent folder.
Note: Setting up SMTP on the website also changes how emails are sent from your mobile app. Contact your email provider for your SMTP settings if you are unsure of the details.
Didn't find what you were looking for? Contact our support team, and we'll sort it out for you.