WEBSITE
Please pay attention to the error message - maybe you mistyped the password or email address. If you don't remember your password, you can always create a new one. Click on I forgot my password on the login screen or click here and follow the instructions. We will send you an email message to your email, and you will be able to set a new password.

MOBILE APP

Please pay attention to the error message - you have probably typed your password or email address wrong. If you don't remember your password, you can always create a new one on our website. Just click on I forgot my password on the login screen or click here and follow the instructions. We will send you an email message to your email, and you will be able to set a new password.

If the app doesn't recognize the password after a password change, then a reinstallation helps in most cases. 

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