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Configure thank-you messages

This article explains how to send a thank-you message after a client pays an invoice, and how to set up a default message template.

Send a thank-you message (mobile app)

A thank-you message can be sent once an invoice is fully paid.

  • Open the paid invoice from Documents - Invoices

  • Swipe up the action bar at the bottom

  • Tap Send a Thank-you message

  • Edit the recipient or message text if needed

  • Tap Send

Set up a default thank-you message template

You can pre-define the message text so it is ready to use every time:

  • Go to Settings - Client communication - Thank-you messages

  • Write your default message text

  • Use smart tags to personalise the message automatically:

    • #CLIENT_NAME# - replaced by the client's name

    • #TOTAL# - replaced by the invoice total

Save your settings. The next time you send a thank-you message, this text will appear pre-filled and ready to send or edit.


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