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Shipping and delivery

General Settings of your Online Store

Updated over 11 months ago

Choose methods, fees and rates when you ship products to customers. The final fee will appear as "Shipping" on your orders and invoices and added to the Total.

  • In the app click on ⚙️ Settings
    On the website select Instant website and Online Store

  • Select Shipping and delivery

  • Selecting Shipping rates brings you to a new screen. Now in the Rate type field select a shipping rate you'd like to use.
    > None - for digital products and services
    > Free - just free shipping :)
    > Flat rate - applies the same rate for all purchases
    > Weight-based - applies a rate based on product's weight

  • When Flat rate or Weight-based is selected, in the section Rate list a new field Add rate appears.
    For a flat rate enter a name, amount and some additional information. You can add multiple flat rates, e.g. FedEX, post, express - 1st class, etc.
    For a weight-based shipping enter a name, delivery time and a weight range. You can add multiple weight ranges with different rates by clicking on + Add range.
    Note: The rates appear when a customer orders a product. When using a weight-based, the final shipping cost is calculated by weight. When using a flat rate, your customer can select between multiple shipping

  • Go Back

  • Now you can also enable Local pickup. A field "Pickup address" appears, click on it to add the pickup location.
    Note: This shipping option will appear with the flat rate or weight-based shipping option when your customer orders a product.

  • Click Back and then Save

An example of shipping during an online purchase

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